SPAK's investigations have highlighted the functioning of two types of call centers, some of which operate on the border between legal and criminal activity.
In an interview with "Exclusive", special prosecutor Ened Nakuçi explained that some of these structures are registered and operate as businesses, but in parallel they are also involved in fraud.
"In our work experience, it turns out that some of them were legal and were registered with the relevant offices, but along with that they also commit computer fraud against European citizens. The other typology is without being registered with the tax authorities, without being reported," he said.
According to investigations, these networks involved citizens from various countries, including Albanians, Israelis, Italians and Ukrainians, indicating the international nature of the activity.
Information technology expert, Florenc Hidri, emphasizes that these are organized criminal structures and not simply traditional call centers.
"This is about mixed groups, as we are not dealing with a call center activity, but with criminal activity, but with individuals who have different roles and functions, starting from virtual sellers who offer such lists of phone numbers that are sold online, to those who launder money," he stated.
Meanwhile, Nakuçi emphasizes that these structures are organized in detail and with a clear division of roles.
"Investigating criminal groups is the competence of SPAK and SPAK has become part of the investigations. Call centers themselves have a division of roles, they have a group structure, operators who handle victims' calls, then consultants and managers, specialists who maintain the software and call groups, up to those who decide what language will be spoken: Italian, German, Spanish, Greek", the prosecutor said./ TCH
Me sa di une keto call centre ka mbi 20 vite qe kane aktivitet. Tani u lujtuat ju? Apo i mbani rezerve qe te beni zhurme, se bete dicka e te mbuloni mutrat e kokave ne krye. Nuk kapet bualli nga bishti por nga broret.
Ky është hajdut për vete. I doli emri për korrupsion tek Toyota Yaris dhe ia mbyllën shokët.